At jl995, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what data we collect, why we collect it, and how we keep it safe.
Six core commitments that define how jl995 handles your personal information.
Every piece of data transmitted between your device and jl995 is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is never sent in plain text.
jl995 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information stays within the jl995 ecosystem, full stop.
We collect only the data that is strictly necessary to operate your account, process transactions, and comply with Philippine regulatory requirements. Nothing more.
You have the right to request a copy of the personal data jl995 holds about you at any time. We will respond to verified data access requests within 30 days.
Subject to our legal retention obligations, you may request the deletion of your personal data. jl995 will process erasure requests promptly and confirm completion in writing.
Player funds and associated financial records are held in segregated accounts and systems, separate from jl995's operational data. Your financial information receives the highest level of protection.
jl995 ("jl995," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the jl995 online casino platform available at jl995.app (the "Platform"). This Privacy Policy ("Policy") describes how jl995 collects, uses, stores, shares, and protects your personal information when you access or use the Platform.
This Policy is prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. By registering an account or using the jl995 Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
For the purposes of the Data Privacy Act of 2012 and applicable data protection legislation, jl995 is the data controller responsible for your personal data collected through the Platform. As data controller, jl995 determines the purposes and means of processing your personal information.
If you have any questions about how jl995 handles your personal data, or if you wish to exercise any of your data subject rights, please contact our Data Protection Officer using the contact details provided in Section 14 of this Policy.
When you create a jl995 account, we collect the information you provide during the registration process, including your full name, date of birth, email address, mobile number, and residential address. This information is required to create and maintain your account.
To comply with Know Your Customer (KYC) and anti-money laundering obligations, jl995 may collect copies of government-issued identification documents (such as a Philippine passport, driver's licence, or SSS/GSIS ID), proof of address, and proof of payment method. This data is processed solely for identity verification and regulatory compliance purposes.
jl995 records all financial transactions conducted through the Platform, including deposit amounts, withdrawal requests, payment method details (excluding full card numbers), transaction timestamps, and account balances. This data is necessary for the operation of your account and for regulatory reporting.
We collect data relating to your gaming activity on the Platform, including games played, wagers placed, game outcomes, session durations, and bonus usage. This data is used to operate the Platform, detect fraud, and support responsible gaming monitoring.
When you access the jl995 Platform, we automatically collect certain technical information, including your IP address, device type, operating system, browser type and version, screen resolution, and referring URL. This data helps us maintain Platform security and improve user experience.
If you contact jl995 support, we retain records of your communications, including live chat transcripts, email correspondence, and any information you provide in the course of seeking assistance. This data is used to resolve your queries and improve our support services.
Where you have opted in to receive marketing communications from jl995, we retain a record of your marketing preferences, including the types of promotions you have expressed interest in and your preferred communication channels.
jl995 uses the personal data we collect for the following purposes:
jl995 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
jl995 may share your personal data with carefully selected third-party service providers who assist us in operating the Platform, including payment processors (GCash, Maya, and Philippine banking partners), identity verification providers, IT infrastructure providers, and customer support platforms. All service providers are contractually bound to process your data only on jl995's instructions and in accordance with applicable data protection law.
jl995 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine regulatory or law enforcement authorities where required by law or where jl995 reasonably believes disclosure is necessary to protect the rights, property, or safety of jl995, its players, or the public.
In the event of a merger, acquisition, or sale of all or substantially all of jl995's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer and any material changes to this Policy that result from it.
jl995 does not sell, rent, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. Your data is not a product.
Cookies are small text files placed on your device when you visit the jl995 Platform. They allow the Platform to recognise your device, remember your preferences, and provide a personalised experience. jl995 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl995 Platform. Strictly necessary cookies cannot be disabled as they are essential to the operation of the Platform.
jl995 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
Upon expiry of the applicable retention period, jl995 will securely delete or anonymise your personal data in accordance with its data disposal procedures.
jl995 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl995 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jl995:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. jl995 will respond to all verified data subject requests within thirty (30) days of receipt. We may require you to verify your identity before processing your request.
The jl995 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. jl995 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
jl995 primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines — for example, cloud infrastructure providers or international payment processors — jl995 ensures that such transfers are subject to appropriate safeguards in accordance with the Data Privacy Act of 2012 and the regulations of the National Privacy Commission.
Such safeguards may include contractual clauses approved by the NPC, adequacy decisions, or other legally recognised transfer mechanisms. jl995 will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or without implementing appropriate protective measures.
jl995 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes to this Policy will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically to stay informed about how jl995 protects your personal data. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jl995, please contact our Data Protection Officer:
You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that jl995 has not handled your personal data in accordance with the Data Privacy Act of 2012. The NPC can be reached through their official government channels.
For responsible gaming support and self-exclusion tools, please visit our Responsible Gaming page.
You must be at least 21 years old to register and play on jl995, in accordance with Philippine gaming regulations. Please play responsibly. "Gambling is addictive. Know when to stop." Visit our Responsible Gaming page for tools and support.
Your privacy is protected by Philippine law and our own strict data security standards. Join millions of Filipino players who trust jl995 for a safe, fair, and exciting gaming experience.
21+ only. Please play responsibly. Gambling is addictive. Know when to stop.